GoToAssist
Revision as of 14:59, 26 May 2023 by Chris (talk | contribs) (Created page with "== Status == GoTo Assist Remote access and screen Share(logmeinrescue): Fully working. Goto Webinar: Fully Working. GoTo Meeting: Fully working with additional configuration. == Configuration == * Enable STUN on Egress to Everywhere, but this should be done on a subgroup of users/IPs not the whole site. * Ensure that the Disable HTTPS Decryption Override is enabled(required for all GoTo products listed above). Note: we recommend that this override is always enabled (thi...")
Status
GoTo Assist Remote access and screen Share(logmeinrescue): Fully working. Goto Webinar: Fully Working. GoTo Meeting: Fully working with additional configuration.
Configuration
- Enable STUN on Egress to Everywhere, but this should be done on a subgroup of users/IPs not the whole site.
- Ensure that the Disable HTTPS Decryption Override is enabled(required for all GoTo products listed above). Note: we recommend that this override is always enabled (this is the default).
Detail
Goto Meeting uses STUN on a peer to peer basis and so to get this working you need to allow STUN out to everywhere, this is more appropriate for specific subgroups as this protocol can be abused by VPN software.
Vendor Contact Log
- 2023-04-18 Testing Carried out with GoTo customer support, all products tested and findings as above.