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- 12:55, 14 October 2022 Firewall: Rules & Policies (hist | edit) [197 bytes] Steve (talk | contribs) (Created page with "{{Stub}} Category:Product Manuals")
- 12:55, 14 October 2022 Firewall (hist | edit) [37 bytes] Steve (talk | contribs) (Created page with "{{Stub}} Category:Product Manuals") Tag: Visual edit: Switched
- 17:22, 13 October 2022 Whitelisting websites and their content (hist | edit) [5,977 bytes] Steve (talk | contribs) (Created page with "Whilst we endeavor to make our filters as accurate as possible, no filtering system is perfect and sometimes you want to completely disable the filters for certain websites that you know are safe so as to avoid the inconvenience of it being inadvertently blocked. For example, educational sites that are often used by your teachers and students, which have been reviewed and deemed safe enough for you to turn off the filtering. This can be further complicated when objects...") Tag: Visual edit
- 17:12, 13 October 2022 Whitelisting embedded MathsWatch videos (hist | edit) [1,944 bytes] Steve (talk | contribs) (Created page with "[https://mathswatch.co.uk MathsWatch] is a set of mathematics resources available to schools and colleges, which includes a virtual learning environment containing embedded videos. The videos themselves are hosted on the Vimeo platform, which unfortunately also contains content which is unsuitable for children. Most schools therefore prefer to block their students' access to Vimeo. Rather than having to manually whitelist the individual videos, Web Gateway and UTM all...") Tag: Visual edit
- 16:52, 13 October 2022 Using the Policy Modelling reports (hist | edit) [242 bytes] Steve (talk | contribs) (Created page with "This tutorial video shows how to use the Policy Modelling reports to see a configuration summary and drill down to understand why that configuration is being applied. <center><youtube>urwQgQUGpdE</youtube></center>") Tag: Visual edit: Switched
- 16:51, 13 October 2022 Restrict iOS Updates (hist | edit) [1,822 bytes] Steve (talk | contribs) (Created page with "Apple iOS updates vary from a few hundred megabytes to a few gigabytes, and whilst the occasional update isn't a problem, a few hundred users all downloading a new version of iOS at the same time can congest your internet connection and slow down more essential traffic . To combat this, you may want to limit who can download iOS updates on your network, and block iOS updates from being downloaded during certain time periods. Web Gateway and UTM allow you to easily set t...") Tag: Visual edit
- 16:45, 13 October 2022 Audit what images your users are viewing (hist | edit) [467 bytes] Steve (talk | contribs) (Created page with "Web Gateway and UTM have the ability to produce an at-a-glance report showing a snapshot of the images that a user has been looking at. With these reports you can quickly spot questionable content which might otherwise have been missed. The images reports are also great for the unfortunate situation where you need to present evidence that someone has been misusing the school's computers. <center><youtube>Cv5yaS-Zkd0</youtube></center> Category:How-To Guides") Tag: Visual edit
- 16:36, 13 October 2022 Allowing Facebook, without allowing other social networking sites (hist | edit) [5,310 bytes] Steve (talk | contribs) (Created page with "Today we're looking at a reasonably common situation: administrators often want to allow their users to use Facebook, without opening the floodgates and allowing access to every other social networking website. There are a couple of methods of doing this, and we'll discuss both and explain the advantages and disadvantages of each. We're using Facebook as an example here, but you can adapt these steps to other websites and categories as you see fit. This is the first in...") Tag: Visual edit
- 16:13, 13 October 2022 PSI Secure Browser/ContactLog/2022-03-24 (hist | edit) [3,884 bytes] Steve (talk | contribs) (Created page with "{{Contact Log|vendor=PSI|date=2022-03-24|direction=sent}} We are an online safety supplier to British schools, providing web filtering and firewalling systems. We have a number of customers who use your PSI Secure Browser software to deliver exams. The schools have a statutory requirement to do appropriate filtering and monitoring of their internet connections. Unfortunately they have been provided with very little information regarding firewalling / filtering change...")
- 16:07, 13 October 2022 Puffin Academy/ContactLog/2016-07-07 (hist | edit) [656 bytes] Steve (talk | contribs) (Created page with "{{Contact Log|vendor=CloudMosa|date=2016-07-07|direction=received}} We believe using IP address to whitelist Puffin Academy is the easiest way to make things work for the most of the schools. That's the officially recommended solution. Starting from 2016/04, the IP ranges become stable. They will remain unchanged for the coming years (best efforts). Please understand, for user privacy and data integrity, MITM-like communication is a kind of security threat that will...")
- 15:44, 13 October 2022 Puffin Academy/ContactLog/2016-07-06 (hist | edit) [1,750 bytes] Steve (talk | contribs) (Created page with " We supply web filters to schools across the UK, some of whom are also using the Puffin Academy app. I note that you provide a list of IP addresses to allow through the firewall, but it would be preferable if schools did not need to add IP addresses (which may change from time to time) to their firewall. I have analysed the network traffic from Puffin Academy and identified a couple of problems. I hope that you would consider adjusting the app to accommodate them, wh...")
- 15:29, 13 October 2022 WeChat (hist | edit) [205 bytes] Steve (talk | contribs) (Created page with "== Status == Fully working, with additional configuration. == Configuration == Allow the ''WeChat'' firewall bundle on the Egress page. Category:Third Party Software Compatibility") Tag: Visual edit
- 15:27, 13 October 2022 Twitter App (hist | edit) [1,088 bytes] Steve (talk | contribs) (Created page with "== Status == Fully working but requires additional configuration which reduces the system's filtering capabilities. == Configuration == Enable the ''App: Twitter'' Override. Note that this will also disable HTTPS decryption for the Twitter website with a corresponding reduction in filtering and reporting capabilities. It is therefore recommended that the override is only enabled on wifi networks and that proper consideration is given to the risks....") Tag: Visual edit
- 15:26, 13 October 2022 TeamViewer (hist | edit) [901 bytes] Steve (talk | contribs) (Created page with "== Status == Fully working, with additional configuration. == Configuration == Allow the ''TeamViewer'' firewall bundle on the Egress page. == Detail == TeamViewer tunnels non-HTTPS traffic through the proxy. Since the traffic is not HTTPS, it must be excluded from HTTPS decryption. Unfortunately, whilst some of TeamViewer's connections are to the teamviewer.com domain, it also makes connections to arbitrary IP addresses without specifying a host...") Tag: Visual edit
- 15:23, 13 October 2022 Snapchat App (hist | edit) [1,082 bytes] Steve (talk | contribs) (Created page with "== Status == Fully working but requires additional configuration which reduces the system's filtering capabilities. == Configuration == Enable the ''App: Snapchat'' Override. Note that this will also disable HTTPS decryption for many other apps that use Google's Appspot platform and significantly reduce the system's ability to filter them. == Detail == The Snapchat app does not utilise the device's trusted certificate store and therefore HTTPS decry...") Tag: Visual edit
- 15:19, 13 October 2022 Qustodio Parental Control App (hist | edit) [1,356 bytes] Steve (talk | contribs) (Created page with "== Status == === Android === Fully working with standard configuration. === iOS === Fully working with additional configuration. However, '''the app completely bypasses the Opendium filtering'''. === Windows, Mac OS X, Kindle and Nook === {{Not tested}} == Configuration == === Android === Ensure that the ''Essential Services'' Override is enabled. Note: we recommend that this override is always enabled (this is the default). === iOS === * Allo...") Tag: Visual edit
- 15:14, 13 October 2022 Puffin Academy (hist | edit) [1,516 bytes] Steve (talk | contribs) (Created page with "== Status == Fully working, with additional configuration (listed below). == Configuration == * Allow the ''Puffin Academy'' firewall bundle on the Egress page. * Ensure that the ''Disable HTTPS Decryption'' Override is enabled. Note: we recommend that this override is always enabled (this is the default). == Detail == Puffin Academy makes HTTPS connections which contain an invalid Server Name Indication (*.flashbrowser.com) an...") Tag: Visual edit
- 15:02, 13 October 2022 PSI Secure Browser (hist | edit) [3,126 bytes] Steve (talk | contribs) (Created page with "== Status == We cannot guarantee that PSI Secure Browser will work through an Opendium system. When a school reports problems using this software, we are usually able to work with them to adjust their configuration to allow it to work, but in our experience it is very likely to stop working again in the future. == Configuration == No configuration required. == Detail == PSI Secure Browser is a piece of software used by exam boards such as [https://abrsm.org ABRSM], to...") Tag: Visual edit
- 14:43, 13 October 2022 Google Family Link Parental Control App (hist | edit) [692 bytes] Steve (talk | contribs) (Created page with "== Status == === Android === Family Link for children & teenagers: Fully working with standard configuration. Family Link for parents: Fully working with standard configuration. === Other Platforms === Not tested. == Configuration == === Android === Ensure that the ''Essential Services'' Override is enabled. Note: we recommend that this override is always enabled (this is the default). == Detail == === Android === Google Family Link does not ut...") Tag: Visual edit
- 14:27, 13 October 2022 Facebook App (hist | edit) [1,421 bytes] Steve (talk | contribs) (Created page with "== Status == Fully working but requires additional configuration which reduces the system's filtering capabilities. == Configuration == Enable the ''App: Facebook'' Web Override. Note that this will also disable HTTPS decryption for the Facebook website with a corresponding reduction in filtering and reporting capabilities. It is therefore recommended that the override is only enabled on wifi networks and that proper consideration is given to the ri...") Tag: Visual edit